← All work
Performance Marketing / Financial

New member acquisition

End-to-end acquisition campaigns for a credit union, from the offer and creative to paid media, organic content and the member journey.

Campaign strategy, offer development, creative direction and execution.

The new member jersey campaign · full film
01 / THE PROJECT

Build the offer. Build the campaign.

I built a credit union's jersey campaign end to end, from the offer and promotion to creative, organic distribution and paid advertising. The campaign sat within a wider acquisition program covering paid social, Google Ads, financial education content and print/mail campaigns.

As Marketing & Communications Manager, I brought advertising in-house and introduced full-funnel application tracking. The 2025 YTD program saved $28,000 in retainer fees and recovered 20% of media spend, while cost per application fell from $40.59 in 2024 to $7.45 in 2025.

WHAT I WORKED ON
  • Offer and promotion development
  • Campaign creative
  • Organic and paid distribution
  • Google Ads and paid social
  • Financial education reels
  • Print and mail campaigns
  • Application tracking
/01

Build the jersey campaign end to end

I created the offer, promotion and content, then carried the campaign through organic distribution and paid advertising. The jersey promotion outperformed standard ads by more than 7×. Its organic content generated 10,465 video plays, 43,000+ impressions and 99 new member signups.

Membership promotion · the offer in the creative
Membership promotion · the offer in the creative
/02

Bring media and measurement together

Moving advertising in-house connected campaign decisions with application tracking. Meta generated more than 450 membership applications per month at a $15.81 cost per lead in the 2025 YTD reporting.

Lifecycle map · onboarding and product cross-sell
Lifecycle map · onboarding and product cross-sell
/03

Give campaigns a recurring creative engine

Sports promotions, giveaways and financial education reels gave the credit union several ways to reach prospective members. A sports sweepstakes generated 6,543 leads across its season at a $1.15 cost per lead.

Member event promotion
Member event promotion
Lifestyle reel · the membership offer in a shopping story
Lifestyle reel · the membership offer in a shopping story
>7×Jersey campaign performance

Relative to standard ads.

99Organic new member signups

From the jersey campaign.

10,465Organic video plays

Across the jersey campaign content.

43K+Organic impressions

Impressions from the campaign’s organic distribution.

The results

The jersey campaign outperformed standard ads by more than 7× and generated 99 new member signups through organic content. Across the wider 2025 YTD acquisition program, cost per application was 81.6% lower than the 2024 benchmark.

← Back to the portfolioNEXT IN Performance MarketingTruFit Athletic Clubs